Senior Operations Engineer (Dev Ops) Atlanta GA

Senior Operations Engineer (Dev Ops)

Revolution Technologies
Atlanta GA
Job Type: Full Time
Posting Date: 7/31/2020

Sr. Operations Engineer (Dev. OPS) Atlanta, GA 3-6 months Contract-to-hire MUST BE ABLE TO MAKE ONSITE INTERVIEW MUST BE WILLING TO WORK ONSITE AFTER RESTRICTIONS ARE LIFTED (Remote Until Further Notice) Minimal Requirements see below and attached Must have demonstrate development expertise in 2 or more current generation open source languages Must have experience configuring and managing monitoring frameworks Must have configuration and support experience managing cloud hosted environments (i. e. AWS administration) Demonstrative support with relevant Cloud Services, Linux Administration, Monitoring Frameworks, Open Source Development is required for candidate submittal. Please do not submit candidates who are not strong nor have demonstrable competency in these areas. Candidate must have a strong working knowledge of some or all of the following full-stack web development environments to be considered bull Python (Including Flask and Jinja2) bull Ruby bull Javascript (Including Node and Express) bull PHP bull HTMLJSCSS (Including j. Query and Semantic UI) bull Implementation of 3rd party REST APIs bull My. SQL bull Postgre. SQL bull AWS Azure Services bull Docker and Kubernetes bull Terraform andor AWS Cloud. Formation bull Systems integration using REST APIs Duties Overview Sr. Operations Engineer (SOE) reports to the DOC (Digital Operations Center) Director and provides operational services for the digital platforms supporting Warner. Media, News, Sports and Entertainment brands. The DOC oversees the 24x7x365 stability, integrity, and efficient operation of large-scale digital platforms. The platforms deliver content and services, which includes web, video, messaging, and applications to various technologies (i. e. mobile devices, computers, etc. ). The SOE responsibilities include the facilitation of detection, triage, correction, escalation and documentation of major and critical events. The SOE will also ensure that Service Level Targets are met when managing incidents and service requests, trending recurring events and incidents to initiate problem investigations. Major Duties and Responsibilities - Assist management with guiding technical direction for the DOC - Develop custom tools for the DOC and establish custom integration solutions to partner operations and development teams. - Establish monitoring for all production systems for quality and performance ensuring that any failures or critical issues are addressed immediately. - Perform analysis of recurring incidents to initiate a Problem report. Then work with the Problem Management team to assist in further investigation, resolution identification and implementation efforts. - Ensure that Knowledge (i. e. processes, procedures, troubleshooting guides, etc. ) are developed and maintained for the team. - Collaborate with other groups to set standards and document production configurations. - Assist with the recommendation of policies and procedures to be used to support the Digital Services environment. - Daily monitoring of the ticket queue, performing analysis of problems across multiple systems and groups. - Continuously updates job knowledge by participating in educational opportunities, open source user groups, reading professional publications and white papers. Stays abreast of current and cutting edge Internet operations best practices, establishes personal professional network - Support scheduled installationsupgrades and maintenance in accordance with established IT policies and procedures and business requirements. - Works closely with business owners on change and maintenance windowsrequests - Provides guidance to team members in the day-to-day support of the Digital Products, Services and Infrastructure management. - Implement or develop automation, monitoring, reporting or systems administration tooling to improve efficiency and effectiveness of DOC support and client service reliability. - Must be able to work within a shift based environment Qualifications Required work experience Four-year college diploma or university degree in computer science or software engineering or equivalent practical work experience. 8+ years of experience within a media or internet technology operations environment with production support experience in a Linux. Unix and Windows environment - Expertise within internet application support experience within open source platform environments. - Expert level experience and support of container based environments based on Kubernetes, Docker and other container orchestration solutions. - Configuration and integration experience with commercial, open source and Saa. S based monitoring tools Zenoss, Nagios, Zabbix, Monitmmonit, Kibana, Catchpoint, Conviva, Circonus, Data. Dog, Big. Panda, Rigor, New Relic, Cloudwatch and etc . - Demonstrable Dev. Ops experience with two or more websystems programming languages (Python (Including Flask and Jinja2), PHP, Ruby, Javascript (Including Node and Express), Perl, HTMLJSCSS (Including j. Query and Semantic UI), Implementation of 3rd party REST APIs and etc). - Technical and problem solving skills in multiple flavors of Linux. Unix such as Red. Hat, Ubuntu, Cent. OS, Smart. OS, X-86 Solaris and etc. - Should be knowledgeable in configuration management, automation, orchestration systems (e. g Chef, Puppet, CFEngine, etc) - Must possess collaboration skills, have a passion for lean processes, should be innovative, creative, quick thinker, fast learner, and a team player with a strong customer service focus - Troubleshoots problems quickly and effectively" - Advanced technical competency in server administration, client service, user authentication, configuration management tools, internal external monitoring tools, networking troubleshooting and concepts and shell scripting. Preferred work experience - Lead experience in an application, operations or support center - Familiarity with Internet security best practices and risk management elements. - Advanced knowledge of privatepublic Iaa. S or Saa. S cloud service providers such as AWS or Rackspace leveraging EC2, S3 or other services - Experience in enterprise storage systems (NAS, SAN, NFS, Fiber Channel, Object Storage), clustering solutions, filesystems, RAID, Volume Managers - Knowledgeable regarding emerging technologies in the digital media marketplace - Solid VMware (ESX), KVM, or Xen experience and general virtualization best practices. - Self-motivated, goal oriented and meticulous individual, who can adhere to departmental processes and procedures and able to work with minimal supervision. - Able to multi-task and manage changing and possibly conflicting priorities to meet demands of internal and external customers. - Excellent analytical, communication (verbal and writing) skills, process-oriented. - Must be able to communicate effectively with management, multiple business units and product development teams - Works well with others in an integrated team environment - Verifiable background supporting Development teams and build, test and release platforms. - Advanced technical knowledge of the complete inter-workings between hardware, applications, networking and users experiences. Must be able to willing and able work a rotational 24x7 on-call schedule including weekends Thank you