Insight Global is looking for an Executive Director of Enterprise Systems for a client based in New Orleans, LA. This role involves overseeing the operational support of various enterprise information systems, including ERP, student information systems, research systems, CRM systems, content management, and workflow automation. The Executive Director ensures seamless end-to-end integration of these software components.
Key responsibilities include:
- Leading the development and implementation of standard operating procedures and project delivery practices to optimize application service delivery.
- Overseeing project communications and supervising staff.
- Delivering projects on-time, on-budget, and meeting the quality requirements outlined in business cases.
Additionally, the Executive Director:
- Promotes continuous improvement by recommending changes to existing products or services to better support the organizations mission.
- Manages vendor relationships for support and troubleshooting of core enterprise applications.
- Works directly with vendors on equipment and software purchases, as well as support and maintenance contracts.
- Develops and implements IT processes in asset management, change management, incident management, and configuration management.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com .
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Required Skills & Experience
- Bachelor's degree in Computer Science, Data Science, Management Information Systems, or a related field
- 6+ years of professional experience in similar position
- 6+ years of experience in leading large Enterprise Systems such as Enterprise Resource Planning Systems (ERP) or Student Information Systems (SIS)
- Leadership experience of large teams
- Excellent presentation, organizational, and time management skills
Nice to Have Skills & Experience
- Master's Degree
- Experience with IT Service Management (ITSM) and IT Infrastructure Library (ITIL)
- Higher Education experience
- Experience with Enterprise Resource Planning (ERP)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.