PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
PagerDuty is looking for a Strategic Software Sales Director who will lead a team of account executives to generate expansion business and ensure our largest and most strategic accounts are successful. In the spirit of PagerDuty's â??Champion the Customerâ? core value, you are responsible for providing the best possible customer experience by having a deep understanding of the customer's business, the challenges they are facing and aligning value based solutions to them. You enjoy helping your customer connect their technical pain points to tangible business value using a consultative sales approach, and prefer to spend the majority of your time in the field, with your sales reps, in front of customers. Your team is inspired by you because you lead by example, help them achieve their goals and solve complex problems together.
Your Day:
- Create a â??destination teamâ? that attracts, retains and develops the industry's best talent
- Lead and coach a distributed team of up to 7 field account managers
- Formulate and execute a regional business plan to exceed plan and drive customer success
- Lead a disciplined and efficient operating motion that maximizes time with customers/prospects and fosters a predictable, high-growth business
- Accelerate and scale a strategic sales motion; drive adherence to sales process, usage and utilization of tools and technology
- Ability to drive a large, complex account development and sales motion
- Develop best-in-class capabilities around the entire lead to close process, and attack the white space in your territory
- Foster a team-selling environment that ensures we bring the full power of PagerDuty to every customer
- Support and coach reps daily in account development, penetration, success, qualification, discovery, deal management and closing activities.
- Deliver timely and accurate pipeline information and forecast to PagerDuty leadership
- Regularly assess sales effectiveness and identify solutions to enable a productive working environment
- Partner closely with marketing, sales enablement, customer success and solution consulting teams to ensure the most effective demand generation programs, playbooks and sales enablement are in effect to drive sales performance
- Foster and accelerate strong ecosystem partner relationships to expand market coverage, awareness and penetration
Required Skills/Qualifications:
- Embrace our #takethelead and #runtogether values by continuously learning from feedback and experiences to be better and make your team better
- 5+ years enterprise sales leadership experience in high-growth, complex software environments
- Ability to operate as the CEO of your business, with strong strategy and operational competence
- Strong executive presence and relationship building competencies
- Demonstrated success in meeting and exceeding quota
Preferred Qualifications:
- Experience driving executive alignment across customer base
- Formalized training in sales methodologies
- Outstanding written and verbal communication skills
- Strong analytical and problem-solving capabilities
- Demonstrated leadership experience, including team management and development
The base salary range for this position is 168,000 - 231,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
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